4.5
(676)
•
4.5
(5)
4.5
(676)
•
4.5
(5)
$$$$cheap
Donut shop
Coffee shop
Dessert shop
Fast food restaurant
Phone
(217) 718-6200
Hours
SuSunday: 6:00 AM–10:00 PM
MoMonday: 6:00 AM–10:00 PM
TuTuesday: 6:00 AM–10:00 PM
WeWednesday: 6:00 AM–10:00 PM
ThThursday: 6:00 AM–10:00 PM
FrFriday: 6:00 AM–10:00 PM
SaSaturday: 6:00 AM–10:00 PM
2301 W Monroe St, Springfield, IL 62704, USA
Monday: 6AM–10PM
SuMoTuWeThFrSaShow times
SuSunday: 6:00 AM–10:00 PM
MoMonday: 6:00 AM–10:00 PM
TuTuesday: 6:00 AM–10:00 PM
WeWednesday: 6:00 AM–10:00 PM
ThThursday: 6:00 AM–10:00 PM
FrFriday: 6:00 AM–10:00 PM
SaSaturday: 6:00 AM–10:00 PM
Hide times
People typically spend 10 min here
(217) 718-6200
About
Krispy Kreme is a well-established chain that offers a wide range of donut flavors and shapes, accompanied by coffee and frozen drinks. Upon visiting for the first time, customers are greeted by friendly and enthusiastic front counter staff who are eager to assist. The donuts themselves are incredibly fresh and tasty, with an abundance of options to choose from. Teens particularly enjoy the Valentine's Day themed donuts offered by Krispy Kreme.
Why you should go
- Enjoy warm and fresh donuts
- Quick service with an option to sign up for a free birthday treat via the app
- Variety of themed options such as Valentine's Day specials
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Menu and popular items
Highlighted reviews
Slide 1 of 3
I love Krispy Kreme and have never had any complaints about the donuts or customer service. But the last time I went to Krispy Kreme the glaze on the glazed donuts was very thin and they didn't taste very good. My brother bought some glazed donuts from the same store the very next day and they were fine so I guess the store was having a bit of an issue glazing the donuts on that one day.
My doughnuts were extremely hot!. Like blisters hot.! The taste was pretty stale too....I appreciated the hard work the lady in the window gave us though.
If you pick up a dozen glazed and they give you a prefilled box box double check them for freshness before paying. The box I got were AT LEAST 24 hours old as they were halfway to hockey puck status. By next day they had to be microwaved to be edible. Just gave one to my dog and she chewed on it for a solid 30 minutes, mind you I just bought them Saturday afternoon and stored them in a ziplock freezer bag like always. If you're gonna sell day old donuts at least advertise them as such and discount them. Instead of charging customers full price for half quality. Nobody has any kind of self respect at their employment anymore. It's a world full of throw away jobs with throw away employees. Employees don't care about their jobs cause they just go to McDonald's next door for the same pay, and employers don't care about employees cause they'll just replace them with the next person just working for the next pay check. I don't live in Springfield, just happened to be in the area, so it's easy for me to avoid this, I can just as easily stop in Bloomington where I've never received quality like this. But I sure hope the residents of Springfield don't accept this. Absolutely abysmal for Krispy Kreme quality.
I love Krispy Kreme and have never had any complaints about the donuts or customer service. But the last time I went to Krispy Kreme the glaze on the glazed donuts was very thin and they didn't taste very good. My brother bought some glazed donuts from the same store the very next day and they were fine so I guess the store was having a bit of an issue glazing the donuts on that one day.
My doughnuts were extremely hot!. Like blisters hot.! The taste was pretty stale too....I appreciated the hard work the lady in the window gave us though.
If you pick up a dozen glazed and they give you a prefilled box box double check them for freshness before paying. The box I got were AT LEAST 24 hours old as they were halfway to hockey puck status. By next day they had to be microwaved to be edible. Just gave one to my dog and she chewed on it for a solid 30 minutes, mind you I just bought them Saturday afternoon and stored them in a ziplock freezer bag like always. If you're gonna sell day old donuts at least advertise them as such and discount them. Instead of charging customers full price for half quality. Nobody has any kind of self respect at their employment anymore. It's a world full of throw away jobs with throw away employees. Employees don't care about their jobs cause they just go to McDonald's next door for the same pay, and employers don't care about employees cause they'll just replace them with the next person just working for the next pay check. I don't live in Springfield, just happened to be in the area, so it's easy for me to avoid this, I can just as easily stop in Bloomington where I've never received quality like this. But I sure hope the residents of Springfield don't accept this. Absolutely abysmal for Krispy Kreme quality.
We gathered reviews from Google and Tripadvisor, and summarized helpful tips as well as commonly mentioned things others might find useful.
- Check the freshness of your donuts before purchasing especially if buying pre-filled boxes
- Sign up on the Krispy Kreme app for a free birthday treat
- Avoid peak times to ensure quicker service and fresher products
Reviews
Krispy Kreme has received mixed reviews from customers, with some praising the freshness and friendliness of staff while others have complained about issues like thin glaze on donuts, lack of filling in certain flavors, and unprofessional behavior from employees. Despite these criticisms, many visitors appreciate the warm and fresh donuts, quick service, free birthday treats through the app, and themed options like Valentine's Day specials.
Review score
4.5
out of 5
Review score
4.5
out of 5
Few reviews
5 reviews
From Tripadvisor5 stars
463
4 stars
129
3 stars
43
2 stars
17
1 star
24
I love Krispy Kreme and have never had any complaints about the donuts or customer service. But the last time I went to Krispy Kreme the glaze on the glazed donuts was very thin and they didn't taste very good. My brother bought some glazed donuts from the same store the very next day and they were fine so I guess the store was having a bit of an issue glazing the donuts on that one day.
My doughnuts were extremely hot!. Like blisters hot.! The taste was pretty stale too....I appreciated the hard work the lady in the window gave us though.
If you pick up a dozen glazed and they give you a prefilled box box double check them for freshness before paying. The box I got were AT LEAST 24 hours old as they were halfway to hockey puck status. By next day they had to be microwaved to be edible. Just gave one to my dog and she chewed on it for a solid 30 minutes, mind you I just bought them Saturday afternoon and stored them in a ziplock freezer bag like always. If you're gonna sell day old donuts at least advertise them as such and discount them. Instead of charging customers full price for half quality. Nobody has any kind of self respect at their employment anymore. It's a world full of throw away jobs with throw away employees. Employees don't care about their jobs cause they just go to McDonald's next door for the same pay, and employers don't care about employees cause they'll just replace them with the next person just working for the next pay check. I don't live in Springfield, just happened to be in the area, so it's easy for me to avoid this, I can just as easily stop in Bloomington where I've never received quality like this. But I sure hope the residents of Springfield don't accept this. Absolutely abysmal for Krispy Kreme quality.
The wife and me like to play ring toss with them. She has good aim !
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What's the weather like in Springfield?
It depends on when you visit! We've compiled data from NASA on what the weather is like in Springfield for each month of the year: see the links below for more information.
- Weather in Springfield in January
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Explore nearby places
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- New Holland
- Oakford
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- Morrisonville
- Nilwood
All related maps of Springfield
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Springfield throughout the year
- Springfield in January
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Looking for day-by-day itineraries in Springfield?
Get inspired for your trip to Springfield with our curated itineraries that are jam-packed with popular attractions everyday! Check them out here:
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