Patient Demographic Entry / Patient Registration (2024)

Entering patient demographics is a critical step in avoiding a lot of backtracking and errors during the claims processing process. The data captured in the demographic entry process from the base for the medical record affects not only the medical record but also the payment of insurance claims. Error-free patient data capture is critical for claim submission and expedited claim processing by insurers.

The main purpose of demographic entry is to create an account and key in the data into the software – PMS (Practice Management System).

Following is the basic information that are entered in the system

• Patient details
• Insurance details
• Guarantor details
• Employer’s details

After the above information is keyed into the system, the patient account number is generated, which is used by all the medical billing departments.

Inaccurate capture of patient information could result in

Increased claim denials and delayed payments: This will cause rework as the clearing house systems and the payer claims adjudication platforms may reject the claims. As a result, delays in obtaining payment on account of unpaid claims can occur.

Benefits offered by our team

In addition to eliminating rework, accurate patient data entry ensures prompt reimbursem*nts and decreases the number of days in accounts receivable. Our demographics team receives training to spot errors in the patient registration process and work collaboratively with our clients.

a. Save over 40% in operational costs

• In-house patient registration services can be costly. Our team will receive the patient’s demographic information and process it very diligently with the current protocols.

b. Improve Productivity & Accuracy

• With guaranteed service levels of accuracy and turnaround time, we are assured that the work performed by our team is of good quality.

Reduced claim denials and improved claim submission cleanliness

• Improvements in the quality of the patient registration process result in higher first-pass rates and, as a result, fewer claim denials.
• Naturally, increased cash flow is a by-product of the underlying patient registration process.

Collaboration and account management

• Our account management team collaborates with you to improve the overall efficiency and effectiveness of the patient registration process. The team communicates with you via real-time portals and daily status reports on quality and turnaround time. We reconcile each account so that any lapses in the process do not affect the front- and back-end processes in the revenue cycle chain.

Software Expertise

• Medical Billing Wholesalers is proficient in over 15 different practice management systems, including eClinicalWorks, Advanced MD, Intergy, Greenway Primesuite, Nextgen, CPR+, Rain Tree, Gmed, Office Ally, Open Dental, Cerner, Kareo, and others.