Adt First Responder Discount (2024)

FAQs

Can you negotiate your ADT bill? ›

It may not seem like it, but ADT is actually quite flexible with its prices. Not that you can haggle – the prices themselves are set in stone – but you can choose how you want to pay.

If the alarm is verified, an ADT agent sends the alarm information to the 911 center for dispatch. If your session expires, we will call the premises and the designated emergency contacts to verify the alarm. If we still do not get a response, we will dispatch first responders.

When your home security system goes off—either by false alarm or legitimate threat—police may be dispatched to your home. Make sure you know what to expect when that happens and how to handle false alarms.

Class Action Trend: Suit Against ADT Reflects Growing Litigation Over Privacy. In some instances, the technician would take note of homes that had attractive women, then repeatedly logged into these customers' accounts to view their footage for sexual gratification, according to court pleadings.

The straightforward way to cancel ADT home security services is by calling the help center or the authorized dealer who sold you the service. You may or may not enjoy this method, but it is the only way.

Fake home security signs can work some of the time, so it doesn't hurt to have them if you're aware of the danger of having a false sense of security and it's legal to use them in your state and area. However, they aren't that effective compared to other methods.

ADT False Alarm FAQs

According to an oft-quoted Department of Justice study (see footnote 1), between 94 and 98 percent of all burglar alarms aren't actual security events.

Just having an alarm on your property can serve as a deterrent to some, but not all, burglars. This is why you need to ensure that the alarm is in a visible place. According to statistics obtained from interviewing convicted burglars, 60% were deterred by seeing an alarm system.

You may have already suspected it, but studies do confirm that burglars -- around 83% surveyed -- are scared off by signs that an alarm system is present, and one of the most straightforward is a literal sign or window sticker.

Police response levels

In fact, if there are 3 levels of police response to intruder alarm systems: Level 1: Immediate Response. Once installed and commissioned, a police response intruder alarm system will receive an immediate police response. Level 2: Police attendance, resources permitting.

How to lower ADT payment? ›

Negotiate with ADT

Reach out to ADT at 1 (800) 521-1734 and let them know you are considering moving services or scaling back. You can ask to be transferred to the customer loyalty department or the customer retention department where a representative will work with you to try and keep you as a customer.

The standard ADT contract is 36 months, unless you live in California, where it's only 24 months. Once the initial contract period is up, you will automatically roll over into a month-to-month contract that you can end at any time without penalties provided you give the company at least 30 days' notice.

How Much Does ADT Cost Per Month? The cost of ADT services depends on the type of package you have and the number of equipment, with base prices ranging from $24.99 to $61.99 per month for monitoring services and $5.99 to $34.68 per month for equipment.

A Notice of Dispute to ADT should be sent to: Litigation Department, ADT Security Services, 1501 Yamato Dr., Boca Raton, FL 33431. ADT will mail a Notice of Dispute to my protected Premises address. ADT and I agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action.